If multiple VPN users exist, pleas make sure no two users are using the same local address (Basic > Local Address), otherwise one of them will not be able to use the tunnel anymore whenever both of them are connected. Could multiple VPN users use the same local address? Refer to the configuration guide for your VPN gateway for more information.Ĥ.
Mode Config, EasyVPN, DHCP over VPN) you may be able to assign a local address to VPN Tracker that is part of the remote network. If you are using an automatic configuration method (e.g. For example, if your remote network is 192.168.13.0/24, do not use an address starting with 192.168.13. Please use a local address that is outside all remote networks. Using a local address in VPN Tracker (Basic > Local Address) that is part of the remote network is not possible with most VPN gateways. Is the local address in VPN Tracker part of the remote network? Is the IP address you are connecting to really part of the remote network?įor example, if your remote network is 192.168.13.0/24, you should be able to connect to IPs starting with 192.168.13.x, but connections to IPs starting with 192.168.14.x will not work as they are outside the address range of traffic tunneled through the VPN.ģ. Note that using Bonjour or NETBIOS hostnames is generally not possible over VPN.Ģ. Please make sure DNS is enabled for the VPN connection and correctly configured. If that works, the problem has to do with DNS resolution.
If you are using a host name, please try once using its IP address instead. Are you trying to connect to the destination device using a host name?
The destination device can be anything from a normal computer, to a server, to a network printer.ġ. In this FAQ we will be using destination device as a generic term for the device you are trying to connect to. This FAQ will help you to find out what is causing the problem in your specific situation. Click Open App Store.There are a number of possible causes for such a behavior.
You will get a prompt for the RDP Client Install.The first time your Mac opens the application, you will be asked if you know where it came from.Close the application install window and click "Installed" under the "Please install the SMA Connect Agent for optimal performance when launching bookmarks and clients.".Drag the icon to the Application file in the window that pops up.If the it doesn't automatically open after saving, double click the icon in your downloads.If you don't have the application installed, you will see "Please install the SMA Connect Agent for optimal performance when launching bookmarks and clients." Click Download.Enter your code from your smartphone app.How do I install the Sonicwall VPN Windows Only on my Mac?
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